Security Deposit Refund Request

IMPORTANT: All deposit refunds are processed within 14 working days from the date this form is submitted.


Welcome to Purple Cars. Please complete the form below with your rental details and your preferred refund option. The submission of this form initiates the refund process; the final refundable amount is determined by the terms of your rental agreement and a final vehicle inspection.


Your Rental Details


Please provide the following information exactly as it appears on your rental contract.

Contact Us

This is the fastest and most common option. We will process the applicable refund directly to the card we have securely on file for your rental. No fees apply.

Select this option if your original payment card has expired or your details have changed for any reason. A member of our accounts team will contact you securely by phone to arrange a manual bank transfer.  Please note: Our business bank imposes a €35 charge for processing manual bank transfers, which we unfortunately have to pass on. This amount will be deducted from your deposit.

As a returning customer, select this option to keep your security deposit on file with us. It will be automatically used as the deposit for your next rental, saving you time at the counter.


If you have any other information or comments for our accounts team, please leave a note below.


For your security, please DO NOT enter any bank account numbers, IBANs, or credit card details in this field. If a bank transfer is required, our team will contact you by phone.