Your Purple Cars Guide

Peace of Mind & Protection:


With Purple Cars, you get absolute clarity.


The monthly price you see is the price you pay – no hidden fees or mandatory extras.

Included: upgraded 24/7 roadside assistance, taxes, and third-party liability insurance.


You only handle fuel and your damage protection choice: standard refundable deposit, or recommended Zero Excess (€3/day) – fully covered, no deposit.


No surprises – just straightforward rental.

Damages Deposit & Insurance Options


You have two options for covering potential vehicle damage:


Option 1: Standard Security Deposit


We will physically charge a refundable deposit to your card at pickup (no cash accepted):


  • Runabout: €350
  • Budget: €500 (manual) / €650 (automatic)
  • Premium: €750


Option 2: Zero Excess Coverage (Recommended)

Add Zero Excess for €3 per day.


  • Full coverage for accidental damage/theft (terms apply).
  • No deposit required – nothing charged at pickup.


We recommend Option 2 for worry-free driving!

Drivers


  • Main driver: included free.
  • Additional drivers: €25 per month each (must meet age/license requirements and be added to the agreement).

Booking & Cancellation


  • Book up to 180 days in advance.
  • Secure your car by paying the full first month’s rental upfront.
  • Cancellations more than 72 hours before pickup: full refund minus €48 admin fee.
  • Within 72 hours or no-show: no refund.

Breakdown Assistance: RACE Policy


All our vehicles include upgraded 24/7 roadside assistance from RACE – a leading national provider.


What to do in the event of a breakdown:


  • During office hours (Monday–Friday, 9 am–6 pm): Call or WhatsApp our helpline on +34 630 54 21 51. Please provide your car’s registration number.
  • Outside office hours: Call +34 915 949 722 (press option 1 for RACE).


Important notes:


  • Stay with the vehicle – Spanish law requires the driver to be present for assistance.
  • The vehicle must be recovered to our designated service centre: Estepona Tyres, Calle Miguel Servet 2, Polígono Industrial, Estepona 29680. Other garages are not covered.
  • A courtesy car may be provided after inspection (subject to availability).

ITV / Service Due: Ensuring Vehicle Roadworthiness


You will be informed of the vehicle’s ITV due date at pickup.

We will contact you 7 days in advance to arrange a convenient appointment and provide a courtesy car.



The ITV centre is government-run – we work around their schedule. Please drop the car to us the day before; we need it for at least 48 hours for checks and servicing.

Accidents & Reporting


In the event of any accident (however minor), call us immediately on +34 630 54 21 51.



Spanish law requires completion of the European Accident Statement form – we’ll guide you.

Air Conditioning & Regassing Policy


  • Runabout Fleet: Air conditioning is fitted but regassing is not offered (due to vehicle age – reflected in the low price). Non-essential features are not guaranteed.


  • Budget Fleet: Air conditioning as standard. Optional super-cold regass available at our service centre for €62.50 (appointment required, ~1 hour).


  • Premium Fleet: Air conditioning fully maintained with regassing included.

Day-to-Day Fluid Management


Keeping fluid levels topped up (oil, coolant, washer fluid, etc.) is your responsibility.



Feel free to bring the car to our service centre anytime – we’re happy to help. Engine damage from low oil is not covered.

Payments


We accept all major debit and credit cards.



Monthly payments are securely processed via Stripe – your card is charged automatically each month.

What Documents Do I Need to Bring?


For a smooth pickup, please bring originals of:


  • Your driving licence
  • TIE/DNI (Spanish residents) or passport/ID card (non-residents)
  • Proof of address where the car will be kept

General Rental Information


  • Specialization: Long-term rentals only (30+ days).
  • Fuel Policy: Return with the same fuel level (no refunds for extra fuel). Correct fuel type is highlighted in your paperwork.
  • Speeding / Parking Fines: Full fine + €34 admin fee will be charged to your card. Fines are reissued in your name – disputes must be with the issuing authority.


We’re here to make your long-term rental simple and enjoyable. Any questions? Just ask!

Our Pledge


With Purple Cars, you get absolute clarity.

The monthly price you see is the price you pay – no hidden fees or mandatory extras. Included: upgraded 24/7 roadside assistance, taxes, and third-party liability insurance.


You only handle fuel and your damage protection choice: standard refundable deposit, or recommended Zero Excess – fully covered, no deposit.



No surprises – just straightforward rental.

Customer Review


"Rented for a few months and these guys are brilliant. Friendly, responsive team who will do anything to help."


Helen France


Customer Review


"I would like to say thank you to Maria at Purple Cars for all her help. Lovely person and so helpful."


Tammie Gale